When I create an email, autoresponder or newsletter message with text that I copy/paste from somewhere else, the formatting turns up funny or wrong in the preview page. Why is that?

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When creating an autoresponder message with pasted text from another source or text editing program, use the "Paste as plain text" button from the message content editor in the Coaches Console. Also, if you paste from a Word document, use the next "Paste from Word" button. Otherwise, in your text can show strange formatting (e.g.: ).

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