Are the imported contacts subscribed automatically to Console communications?


No, imported clients are only added as prospects and also included in the group(s) you choose during import. They don't receive any communications automatically. You can subscribe them manually (one by one) to the communications you want them to receive (in CONTACTS TAB > CONTACT NAME > "Profile" tab > "Autoresponder" section, or (everyone at once) by using the Advance Search and Apply option (CONTACTS TAB > SEARCH CONTACTS {on the right side of your screes} > select your Prospects > continue to the next screen to apply the action of subscribing them to an Autoresponder). 

Also make sure in advance that they expressed their previous agreement to receive communications from you (they subscribed via other Opt-In forms outside the Console before you imported them into your Console Clients list).

Have more questions? Submit a request


Powered by Zendesk