In the Appointment Reminder template there are three phone replacement tags: $WORKPHONE$, $HOMEPHONE$, and $MOBILEPHONE$. Are these phone numbers of the coach or of the client?

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These are replacement tags refer to the client's phone numbers, as they are entered in CONTACTS > CLIENT NAME > “Edit Info” > “Contact Information” section.

The phone number of the coach in an appointment notification or reminder is the Session Phone (with the replacement tag $APPOINTMENT_SESSION_PHONE$). This session phone number is entered by the coach in Communicate> Settings > field “Phone Number for Appointment Reminders”.

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