Yes, the Timer feature in the system is optional. Just note the duration of the appointment and then go in your Console system > CONTACTS TAB > Client Name > Appointments tab > click on the clock icon to the right of the appointment > then select the option "Edit Duration" from the drop-down menu. A little pop-up window will appear in the bottom right corner of the screen with a field for you to enter the duration of the appointment (in minutes) and a "SET" button to save the custom duration.
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