V3 to V4 Transition - What you need to know

NOTE: This article is ONLY for Coaches Console users that signed up prior to September 2022

Recording: Live Demo of Coaches Console Software Update - October 17, 2022

The new version of Coaches Console (V4) was released on 15th September 2022. (click to read the blog post)

Between Sept 2022 and July 2023 there is a transition period during which you can use both the old version V3 and the new version V4, and our team is providing support, training videos and calls to facilitate a smooth transition.

Review the information in the table below for key dates for a smooth transition to the New Coaches Console version 4.

Until 31 January 2023	You can use both v3 and v4. Full support and maintenance for v3.
	AVAILABILITY: The new version (V4) was released on 15 September 2022. You can use both V3 and V4 in parallel. SUPPORT: Both V3 and V4 are fully supported through: tickets, tutorials, live chat and live support. Smooth Transition Live Q&A Calls schedule and recordings: Jan 12th - Recording Jan 23rd - Recording

1 Feb - 30 Apr 2023	You can use both v3 and v4.  Limited support and maintenance for v3.
	AVAILABILITY: Between 1 Feb - 30 Apr 2023 you can still use both V3 and V4 in parallel. SUPPORT: V3 will be partially supported through tickets and tutorials only. V4 is fully supported through: tickets, tutorials, live chat and live support. Smooth Transition Live Q&A Calls schedule and recordings: February 6 - Recording February 20 - Recording March 6 - Recording March 20 - Recording

1 May -  31 July 2023

You can use both v3 and v4. Limited support and maintenance for v3.

AVAILABILITY: Between 1 May - 31 July 2023 you can still use both V3 and V4 in parallel. It is strongly recommended that during this time you use mostly V4. SUPPORT & MAINTENANCE: V3 will be partially supported through tickets and tutorials only. V4 is fully supported through: tickets, tutorials, live chat and live support. Our development team will no longer be performing regular maintenance to v3 but only critical fixes. Smooth Transition Live Q&A Calls schedule and recordings: *call schedule to be determined

1 August 2023	V3 is being sunsetted. You can only use v4.
	AVAILABILITY: On 1st August 2023, V3 will be sunsetted, you will no longer be able to access it.