Below we provide a list of the Console communication types that go from the system to the coach and from the coach to the clients. The list meant to help you with gaining a better understanding of your coach email address settings and of your clients' email address settings. Should you feel confused about any of this, you can submit a ticket in the Help Desk and provide details.
Coach-to-Client and Coach-to-Self Communications
Communication type | From: | To: |
Password Reminder email | Coach Default email address | Client Default email address |
Direct email | Coach Default email address | Client Default email address |
Appointment Session Notes (client copy) | Coach Default email address | Client Session email address |
Appointment Session Notes (coach copy) | Coach Default email address | Coach Session email address |
Client Log notification | Coach Default email address | Client Default email address |
New Agreement email | Coach Default email address | Client Default email address |
Agreement Signed notification (sent to coach) | Coach Default email address | Coach Default email address |
Invoice | Coach Default email address | Client Invoice email address |
Appointment Confirmation & Reminder |
Coach Default email address | Client Reminder email address |
Newsletter (copy sent to coach) | Coach Default email address | Coach Newsletter email address |
Newsletter (sent to client) | Coach Default email address | Client Newsletter email address |
Email (copy sent to coach) | Coach Default email address | Coach Newsletter email address |
Email (sent to client) | Coach Default email address | Client Default email address |
Email/Newsletter Tests | Coach Default email address | Coach Newsletter email address |
To Do List Notification | Coach Default email address |
Client Default email address |
Birthday Reminder | Coach Default email address |
Coach Reminder email address |
Client Portal Notifications for the Coach
Communication type | From: | To: |
Client Log notification |
noreply@coachesconsole.com | Coach Default email address |
Appointment notification (when scheduled by client) | noreply@coachesconsole.com | Coach Confirmation email address |
Form notification | noreply@coachesconsole.com | Coach Default email address |
Appointment cancellation (by client) | noreply@coachesconsole.com | Coach Confirmation email address |
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