Coach email settings and client email settings

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Below we provide a list of the Console communication types that go from the system to the coach and from the coach to the clients. The list meant to help you with gaining a better understanding of your coach email address settings and of your clients' email address settings. Should you feel confused about any of this, you can submit a ticket in the Help Desk and provide details.

Coach-to-Client and Coach-to-Self Communications

Communication type From: To:
Password Reminder email Coach Default email address Client Default email address
Direct email Coach Default email address Client Default email address
Appointment Session Notes (client copy) Coach Default email address Client Session email address
Appointment Session Notes (coach copy) Coach Default email address Coach Session email address
Client Log notification Coach Default email address Client Default email address
New Agreement email Coach Default email address Client Default email address
Agreement Signed notification (sent to coach) Coach Default email address Coach Default email address
Invoice Coach Default email address Client Invoice email address
Appointment Confirmation & Reminder
Coach Default email address Client Reminder email address
Newsletter (copy sent to coach) Coach Default email address Coach Newsletter email address
Newsletter (sent to client) Coach Default email address Client Newsletter email address
Email (copy sent to coach) Coach Default email address Coach Newsletter email address
Email (sent to client) Coach Default email address Client Default email address
Email/Newsletter Tests Coach Default email address Coach Newsletter email address
To Do List Notification Coach Default email address

Client Default email address

Birthday Reminder Coach Default email address

Coach Reminder email address
(Coach Default as alternative)

 

Client Portal Notifications for the Coach

Communication type From: To:
Client Log notification
noreply@coachesconsole.com Coach Default email address
Appointment notification (when scheduled by client) noreply@coachesconsole.com Coach Confirmation email address
Form notification noreply@coachesconsole.com Coach Default email address
Appointment cancellation (by client) noreply@coachesconsole.com Coach Confirmation email address

 

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