How can I resend an email?

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Follow these steps:

  1. Go to the COMMUNICATE > Emails > Sent Emails
  2. Click on the "RESEND" command in the drop-down list to the right of the message you are interested in.
  3. Edit your email if needed, then click on the "Option" tab to select the Contacts then click "Send Now".

Now, there are 2 scenarios:

(a) If you want to resend the message to the same people, just click again on the "Continue" button and reschedule the message and click "Save" or you can send it right away (now). 

(b) If you want to send it to someone else or another group, highlight the message, copy it (Ctrl + C), click on Cancel at the bottom, and you will be brought back to the main Email section page. Choose the Blank Template from the list, click on Create Communication, paste the copied message (Ctrl + V) in the editor window, and in Step 2 choose the client or the group you want to send it to and send.

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