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CoachesConsole
FAQs
Emails
Emails
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Can I automate the sending of email messages?
Can I brand my emails?
Can I organize communication templates into folders?
Can I personalize my email messages?
Can I send emails from The Coaches Console?
Can I take my website photo out of the emails I send?
Do I have to obtain my own email address or does The Coaches Console provide that for me?
Do you save and archive all of my sent emails?
Does the branding of your company branding appear on any of the emails or pages the clients see? I am trying to get a sense of how much control over my own branding.
How can I resend an email?
How do you set up email addresses through the Coaches Console?
I have a new client who says my welcome emails (sent from the system) displayed no text for her until she hit "reply", and then the text appeared.
I have just scheduled some emails to be sent at a future date and time. Are the dates and times according to my timezone or the clients?
I have sent a welcome to coaching email (to myself). When I click on a Console link in the email that should take me to the private access page, it won't open.
I only have blank templates in my email communications. How do I gain access to the various templates that are being shown in the webinars and video tutorials?
In email tracking, is the click rate a % of all recipients, or a % of only those who opened the email? Also, if I have the same link twice (one at top and one at bottom) does it track which link is clicked? (V3)
Is it possible to add automatic emails - after the appointment is done for example, or after x number of sessions?
Is there a way of re-using a former email?
I’m using Outlook for my emails and when I use style formatting for images they don’t show properly. Why is that?
What does "processed" and other labels mean in an email report?
What does the "FROM" field look like to the recipients of coach notifications (i.e. Client Log Entry, Reminders, Course Discussions)?
What does the "FROM" field look like to the recipients of my emails, newsletters, appointment reminders, invoices, etc?
What is the best way to send my coaches console link to my clients?
What issues can appear with emails sent to whole groups from the Console?
What types of email notifications does the coach and the clients receive from the Console?
When I create an email, autoresponder or newsletter message with text that I copy/paste from somewhere else, it turns up funny or wrong in the preview page. Why is that?
When I put a video into the emails, it is not showing up in the message the clients receive. It DOES show up in the preview.
When I send an email to a group or an automated appointment reminder is sent to a group of clients for a group appointment, will each person's name that is in that group be listed on the "To" line of the message?
Why can't I use Yahoo, AOL or iCloud addresses in the Coaches Console?
Why do replacement tags like $LOGIN$ and $FIRSTNAME# not work in the communications I send to my clients?
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